Frequently Asked Questions (FAQs)

Are the gold amulet casings authentic gold?Our gold casings are typically crafted by Thai jewelry workshops, commonly 80% gold or higher unless otherwise stated. Please contact us for details regarding a specific piece.

Are the amulets in the store blessed?Thai amulets are traditionally consecrated during Buddhist ceremonies. Specific details regarding blessing or temple origin may not always be available.

What is my item, and what is it worth?We do not offer formal appraisal services. Product descriptions reflect our best understanding based on available information.

What are the shipping options?We offer reliable courier services such as Speedpost Economy and DHL Express. Shipping options may vary depending on destination.

When do you ship my products?Orders placed before 12:00 PM (GMT+8) are typically shipped the same business day. Orders placed after this time will be processed the next business day.

Which countries does Oldthaiamulets ship to?We ship to most countries across Asia and the United States. If your location is not listed at checkout, please contact us for assistance.

Can I have my order shipped to my PO box?Most courier services require a signature upon delivery. For this reason, we are unable to ship to PO Box addresses.

Do I have to pay Customs duties or other taxes?International orders (outside Singapore) may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges vary and are the responsibility of the buyer. Please check your local regulations before placing an order.

What is your return policy?Due to the unique and collectible nature of the items we offer, all sales are considered final. We encourage customers to review product descriptions and photographs carefully before purchase. If you require additional information, we are happy to assist prior to checkout.

I have an antique I am trying to sell. Do Oldthaiamulets buy and purchase antiques from individuals?At this time, we do not purchase items from individuals or offer consignment services. Our collection is curated through established sourcing channels to ensure consistency and quality.

Other questionsIf you require further clarification regarding any item or policy, please feel free to contact us. We will be happy to assist.

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